Terms of service

Terms & Conditions

1. Introduction

Welcome to House of Anna. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Your use of this website is at your own risk.

2. Intellectual Property

All content on this website, including but not limited to images, logos, branding, product descriptions, graphics, text, and website design, is the intellectual property of House of Anna or its licensors and is protected by applicable copyright and trademark laws.

You may browse this website and print pages for your personal, non-commercial use only. You must not reproduce, modify, distribute, republish, or use any content from this website for commercial purposes without our prior written permission.

3. Website Access

We reserve the right to restrict, suspend, or terminate access to all or part of this website at any time without notice.

4. Acceptable Use

You agree not to use this website in any way that is unlawful, fraudulent, harmful, or may interfere with the operation or security of the website.

You must not:

  • Upload or transmit viruses, malware, or other malicious software.
  • Attempt to gain unauthorised access to the website or its systems.
  • Copy, scrape, or collect data from this website without our written permission.

5. Third-Party Links

Our website or social media pages may contain links to third-party websites. These links are provided for your convenience only. House of Anna is not responsible for the content, security, privacy practices, or operation of any third-party website, and the inclusion of a link does not imply our endorsement.

6. Product Information

We make every effort to ensure our product descriptions, images, and colours are as accurate as possible. However, due to differences in lighting, photography, screen settings, and the handcrafted nature of our customised human hair wigs, slight variations in colour, plucking, hairline, styling, and density may occur. These natural variations do not constitute a manufacturing fault.

7. Disclaimer

All information provided on this website is supplied on an "as is" basis. While we take reasonable care to ensure the information is accurate and up to date, we make no guarantees regarding the completeness, accuracy, or availability of the website or its content.

8. Changes to These Terms

House of Anna may update these Terms & Conditions from time to time without prior notice. Any changes will take effect immediately upon being published on this website.

9. Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the New Zealand courts.